Occasionally, I’ll wrangle my thoughts into something meaningful but it’s more likely that I’ll link to someone else who’s done a better job.


  • Using patient interviews to prioritize features for a health tech product

    It was testing day of our design sprint, and we all were wondering if our prototype would hold up the rigor of the interviews that we had lined up for the day.

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  • Recently Read: Cross-Cultural Design

    Cross-Cultural Design by Senongo Akpem is a great introduction read on how to start to think and tackle design across language, location and culture. Yet another book that I wish that I had 15 years ago to help me think about how my design work impacts those that don’t look and think like I do. Instead I learned the hard way, by conducting so many interviews.


  • If you must do something, do something useful. That often means not doing, removing, minimizing, cleaning up.

    From “Webwaste” by Gerry McGovern. This was a thought provoking read. Just because what we make is through a screen we typically don’t think about the impact that it might have outside of the electronic setting it’s in. Quantifying web pages weight in the amount of impact it’s having on the environment might be more valuable than in the space it’s taking up on a hard drive.


  • While an offhand remark may appear harmless, the less empathic our online interactions collectively become, the greater risk we all stand of becoming trolls.

    Why People Become Internet Trolls is an interesting read into the psychology of internet trolls. The subtitle, “How to address the empathy deficit online” is what really caught my interest. There’s a clear gap in empathy from person to person; recent events have made that more clear. Understanding why people become aggressive online should help us design solutions to prevent it.


  • Recently Read: So You Want to Talk About Race

    So You Want to Talk About Race Cover

    It’s on Sam’s book list for inclusion and Gordon says it’s “Required reading”. They’re smart people. I wish I read this book more than a decade ago.