Helping consumers save money and headache on electricity with Real Simple Energy
Real Simple Energy came to thoughtbot with a problem and idea. They saw people
struggling in the Houston area as a result of selecting private electricity providers. The providers were using
unethical techniques to enroll users into plans that weren't a good fit. That's where Real Simple Energy steps in.
Our team was fully remote with the RSE team in Dallas and Houston and the thoughtbot team in Austin and NYC. The timeline for the project was tight, just a couple of weeks. We started aligning on a customer journey and a problem statement; from there, we worked together to form a job statement.